We hope you enjoy reading OUR real emails from real people, who have had a great experience on the internet. Simply by placing them on view, we hope this will allow you to make a descion to buy with confidence from us at Beau-Port"

If you have any concerns or questions? Please don't hesitate in contacting us.

Just to say thank you.

Very quick delivery & would recommend you to all my friends. Cannot thank you enough.

Miss Widdows

Miss Widdows - West Drayton, Middlesex

Just a quick note to thank you for the service you have provided, sink & taps arrvied promptly first thing this morning as promised, all the information you gave was spot on through out the ordering process.

If only every company was as easy to deal with.

Thanks, Tristan Powell.

Tristan Powell, Birmingham.

Many thanks for a prompt and efficient service. It was excellent in every respect from the advice you gave us, to placing the order, to receiving the goods. Our sink and tap were delivered at the time promised and we appreciated you calling us on the day to advise us of the delivery time.

It's been a refreshing change to deal with a company that really understands the meaning of "Customer Service". We will certainly be recommending Beau-Port to people we know!

All the best,

Rob and Caroline

Mr & Mrs MacDonald - Fareham, Hampshire.

I am delighted with my purchase of a Franke Olympus silk-steel tap, which arrived this morning as promised.

It is indeed rare to find such prompt, efficient and honest service, especially at the lowest price I could find on the internet for this product!

Thank you, Mrs Bell

Mrs Bell - Bishop Auckland.

Sink has arrived, thank you so much for the quick turnaround! Have recommended your company to my builder so hopefully some more business will pass your way.

Best, Angela

Angela Drake - Twickenham.

I just wanted to say thank you for your efficient service. My delivery was spot on, no damages and all products were first class.

It makes shopping on line such a pleasure when using a professional and reliable company. I will be recommending Beau-Port to my friends and relatives that's for sure.

Thanks for your excellent service!

S-J.

S-J French - Swindon.

Hello

The sink arrived here at 9 am!!! I am really impressed with the service i
have received from both you and your company. I hope to do more business in
the future. I will reccommend you to anyone else who is looking to change their kitchen.

Thanks again.

Matthew.

Matthew Cooksey - Eastleigh.

I am writing to thank you for your efficient service when I ordered a Franke kitchen sink and tap from you recently (order number 6748).

Your internet price was the best I could find. Placing an order by phone was easy and well handled, and you were quick to respond when I indicated a requirement that was different from the standard package. The goods were delivered when you said they would be. And the after-sales service -- checking with the driver on delivery times -- was also spot on.

I was particularly pleased with your most helpful attitude when I had to report that the first sink delivered had been damaged in transit. The replacement arrived on time, too.

All together a well handled order, thank you.

Brian Susman, Bridgenorth.

I just wanted to say thanks for the prompt delivery and excellent service.
The equipment was exactly as described, good price and good service overall.
I'd certainly recommend you to others and will keep you in mind for the future.

Well done !
Regards, Alan

"Thank you. Great, prompt, friendly, service. Great savings too! Would definitely use you again.

Thanks again, Nishi.

"Our Order arrived early this morning and we are so impressed by your help and the service you have given. The filter tap arrived in under two working days from order and at a very, very competitive price we shall certainly recommend you to others.

Please pass on our thanks to all concerned."

Sue Relf.

"Good Morning,

The sink was delivered early and safely yesterday morning.

I have also received the receipt in the post - thank you.

I have been delighted with the service your company has provided and
will not hesitate to use Beau-port again for future purchases or recommend
you to family and friends.

Kind regards, Louisa Parsons

"We have received the ebac dehumidifier we ordered from you, and is up and
running. Many thanks to your company for a quick and efficient order and
delivery. We have also received the visa bill receipt from you by post on
Thursday. This is the first product I have bought from a company on the internet
that have gone to the trouble of sending a visa receipt.

I would recommend your company to anyone, please feel free to use this e-mail of recommendation.

Many thanks again,

Brian.

"Hi,

Thanks for that, all details correct. I must say, i made my first online purchase a couple of weeks ago, when i ordered a franke beach sink from your company. Your website is easy to study, which is important when you arechecking what seems like hundreds of kitchen sites, and your service was extremely efficient. pleasant telephone manner from staff too.

Many thanks.

We will buy from you again."

Barbara K

"Just to let you know that my tap has just arrived in plenty of time for its fitting tomorrow. I am grateful to you for that and the advice regarding the extra height. I will certainly be recommending you to my friends."

Thanks again.

MJA

"I received the sink without a hitch and it's going to be installed next
week. Thanks for a very good service, keeping us informed all the way. It
does make a difference!"

Regards,

Martin Hyett

"Just wanted to say a big thank you for a prompt and reliable service. Information was clear and correct, delivery was bang on time and we are very happy with the sink and tap.

Very impressed.

Might be back for more as we need a round undermount sink and another tap!"

Thanks again.

Joel

"thanks for a quick and efficient service. this is my first purchase online and i have been pleasantly suprised how easy it was. thanks again I will recommend you to family and friends."

cheers jimmy summers.

"Sink arrived as arranged - many thanks for efficient service, will be happy
to recommend you to my friends."

Rose

"Just a quick email to say many thanks. My maxmatic was
delivered exactly when stated and is now up and running!! I would certainly
recommend your company to anyone. Your help and service was excellent."

Many thanks again, Sue Thomasson

"Many thanks , great trading with you, super service and will come highly recommended when our friends visit our completed ( if ever ) rebuild of a house."

regards

Gary

"I ordered a Franke tap from you yesterday. It arrived at 1.45pm today.

Thank you for such an efficient service!"

Wishing you a good weekend,

Carol Etherington.

"Hello Clare,

I wanted to take a moment to thank you and the team at Beau Port for the superb customer service I experienced in making my purchase.

The FRANKE sink looks superb fitted and we appreciated the rapid delivery - especially as it was FREE!

Beau Port, in my opinion, equals 'top drawer' for value and service!"

Best regards.

Tony Eagles.

"Dear Mr. Johnson

I am pleased to acknowledge receipt of my order of a superb Franke sink and
taps - less than 48 hours after my initial technical enquiry. Thank you for
the first class and efficient service. Other firms could only offer two to
three week conditional delivery and at greater cost!"

Kind regards.

G. Nichols.

"Just wanted to say thank you for being so helpful in sorting out our problem
with our sink. Faults happen but its how they are handled that makes all the
difference - the sink is in place and looks fabulous - can't wait for the
granite to be installed so we can use it."

Thanks again

Joan Smith.

"Thanks for the great service. Usually when I shop for discounted goods
I expect some problems as a trade off. However, my Gaggia arrived promptly on Friday, when I had thought it would be some time this week (perhaps even later because of the holiday). The order was complete, well packed and supplied well below the listed prices (The Gaggia rep in-store at House of Frasier had laughed when I asked about price match...I'm glad now that he did!)

I will certainly recommend and continue to shop with Beau-Port in future.

Thanks again.

Darren"

"Dear Beau-Port,

Just a quick note to say thank you for your attention with my order. The
coffee maker was received on time, problem free and has been delivering
excellent coffee since.

My first experience with Beau-Port has been an excellent one.

Many thanks, Peter Johnston"

"Excellent service, very quick delivery. Excellent product too.

Many thanks, Joy Diprose "

"Hi. Thanks for your prompt attention - will complete form when I get it
and send it on. Of course you may use my comments on your web site - I
would not hesitate to use you again - it is a much better way of buying an
expensive kitchen appliance, especially if you do your homework and know
what you want - your service is very very good.

Thanks Wendy Francis – Liskeard Cornwall"

"I have received the cooker hood, just an hour after your email advising
the delivery details.

This is EXCELLENT service. I had ordered the hood at a local retailer 2
months ago and was told it would be 3 weeks delivery. This kept slipping
and everything in the kitchen was finished except for the hood. In
frustration I started looking around the internet.

I called you on Monday and you had one in stock, said it would be
delivered Thursday and it was. I have now cancelled the other one.

I will definitely use Beau-Port again.

Thanks again, George Hamilton"

"Using Beau-Port for my order was a like a breath of fresh air. I ordered at 3 p.m. and received my kitchenware the next day. Not only was delivery trouble free (excellent tracking facilities) but my queries regarding the product and concerns about buying over the internet where fully answered.

The service was impeccable and the responses to questions informed and accurate. My confidence in buying on the internet is fully restored... well at least through Beau-Port - their customer care is simply superlative".

Thanks, Frank Nottingham"

"Really impressed with service. Arrived at 09:20 this morning!!

Will sing your praise to anyone who will listen. Saving £100.00 helps!

Ken Cheek"

"Thank you for the Gaggia coffee maker, which we received this week.

Special thanks for the unbeatable efficiency and speed with which the whole transaction was carried out. The ability to track the order at the click of a button and delivery within four working days must make you one of the best-organised companies on the internet. The price was simply amazing: £60 cheaper than John Lewis for the identical product!

I look forward to doing business with you again. Well done to you all.

M O'BRIEN"

"Thank you very much for the prompt delivery of the Gaggia coffee machine. I am very impressed with the service and will certainly recommend your company to
my friends and also order from you if we do require any more appliances.

Regards Tian Pee "

"I would like to thank you for your efficient and friendly service. My order arrived as when stated by a friendly and smartly dressed delivery man. I would not hesitate to recommend yourselves to family & friends. Well Done - Other Company's should take note.

Many thanks, Ann Atkinson"

"Received safe & sound, on the date promised. Thank you for your very
efficient service.

Regards, Andrew Lyford-Smith"

" Thank you so much -delivery made an hour ago and everything is perfect.

Another satisfied customer !

Joan Bayliss"

"All arrived safely. Many thanks for your prompt service, not to mention your competitive prices!

Regards Yvonne Jones"

"Just a brief note to thank you for the remarkably quick delivery of this
hob. It seems incredible to think it was sitting in a factory in France
only a week before it arrived at our doorstep. Very nice piece of
equipment indeed, this De Dietrich 304J, and exceptionally good value at
your prices.

Many thanks. Ken Dowden"

"Thanks for your service. Received tap yesterday.

Internet site was very easy to use as well!

Regards, Nicola Wyllie"

"Thank you for an efficient service, I was really
impressed with the turnaround of my order...ordered and
delivered within 5 days now that's what I call service. Once
again thanks to you and your team.

Yours, Phil Thompson"

"Thank you for the prompt delivery of the Gaggia Classic, which arrived safely as stated on Wednesday morning. I am very pleased with it, although I need to make a few more espresso’s before I perfect the method.

Regards, Dave Sunley"

"PS: I will happily recommend you not only for a prompt service but also for being very helpful & informative over the phone as well as keeping me updated by e-mail."

"Just thought I'd let you know the dehumidifier arrived at 10.30 this
morning. I am impressed with the service I've received and won't hesitate
to use the company again. I shall also be recommending Beau-Port to friends
and family.

Many thanks for all your assistance.

Regards, Francis Schott"

"Just a quick note to thank you for the excellent service. We received the
ice cream maker and made our first batch of ice cream on Sunday last. It is
fantastic and I am now looking forward to making some for my little
grandson. Thanks again for the swift service. Thanks again for your service both in purchase and after sales.

Best regards, Maureen Thorley."

"Just confirming that the details are correct on my order.
Thanks for your prompt service, I’ll definitely use your service again."

"Just wanted to thank you for your terrific service - Late on Monday
afternoon I remembered it was my anniversary on Wednesday and had almost left
it too late to get a present for my wife; I called you and ordered the Ice
Cream Maker and it arrived early on Wednesday morning - perfect timing!

Great service and efficiency - once again, many thanks.

Kind Regards, Peter Dawkins."

"Dear All at Beau-Port.

Just a short email to say thanks for a excellent job of dealing with my purchase of the Neff oven and Hob from your company. The goods arrived yesterday Tuesday morning delivered by two very polite and helpful transport deliverymen, the goods are in perfect condition. These goods arrived only 5 days from my order this
must be a record, thank you once again for an easy and enjoyable transaction. The Oven is installed the Hob will be complete tomorrow.

Regards, G & G Wright."

"The delivery has now been arranged successfully. We are delighted with the
coffee maker. And I must say I am very impressed with the speed and quality
of your service.

Thank you, S Haywood."

"My kitchen is now complete and looks great. I am really happy with all the
appliances I bought and with the service I got. The only problem is that I
never received a users manual for the microwave HLK4555GB and its stuck in
German!! Could you please get a manual sent to me ASAP.

Thanks once again for all your help."

"My NEFF oven, hob, washer-dryer, fridge and freezer have now been installed for a little while, and are all doing well.

Thank you for the excellent service you provided."

"As promised, my digital Gaggia arrived on Friday, many thanks for superb service - I'll definitely use Beau-Port again when I'm looking for other items. Because of the small size of the island, the range of items available to consumers here is quite limited and it is often quite difficult to get a goods here promptly but this didn't prove a difficulty to Beau-port.

I will certainly recommend your site to other island shopper’s

Best regards and many thanks"

"Hi, Mark and people at Beau Port.

Thank you for the quick response.

You are one of the best people in customer care area.

Normally, people just say 'it will be delivered in a few days' if we put any order through the Web
or even face to face. I'm glad that you can tell the customer the delivery schedule even
without any requests.

I'm looking forward to receive my espresso machine on Friday.

Thank you."

"Hi

I have received and installed my Bosch double oven, which arrived as
promised. I was very impressed by your prompt and caring service at an
excellent price.

Keep up the good work :-)"

"Thank you so much for your excellent Customer Care. You could teach other Companies quite a lot.

Many Thanks, Christine Howard "