home    site map    info   basket   checkout   mail
 
customer testimonials products   delivery    F.A.Q.   help   security statement   
 
Prefer to talk?
To discuss our range of products and availability:
Call:
0845 230 15 45
(Local Rate Call)
Monday - Friday
9 am - 5 pm
 
 
Search:
Go
 
 
 
 
Information

Our Mission is to offer you...............  

• Friendly Personal Attention at all times.
• 7 DAY MONEY BACK GUARANTEE*
• FREE Helpful Advice - Whenever you need it.
• Unbeatable Value for Money.
• Clear pricing structure - Prices include VAT & FREE UK DELIVERY.
• Multiple Buy Discounts where possible. E-Mail us your requirements.
• Efficient, Speedy Deliveries.
• 100% Guaranteed Secure Payment Systems using the latest technology


About Us?
Making A Purchase?
Returns?
Shipping & Handing?
Delivery Schedule?
Back Orders?
Tax Charges?
Credit Card Security?
Terms & Conditions?
Reaching Us?
Privacy Policy?

About Us Beau-Port was established over 7 years ago as an on line kitchen business supplying today’s busy discerning customers. Their exciting collection of appliances and accessories are competitively priced and include VAT and free weekday mainland delivery, ensuring there are no hidden extras to confuse or mislead the customer.

All of our appliances are from quality manufacturers, which cover a wide range of products for the kitchen from large to small. All of the products suit today’s life style and living space, be it retro, classical or contemporary.

Friendly experienced staff are on hand to advise on our products, from wooden spoons to large electrical appliances, in addition to a dedicated section on the site that covers ‘frequently asked questions’. Customer testimonials offer peace of mind and reflect the quality and service you can expect when buying from Beau-Port.

All of the products come with a standard manufacturers warranty (in some cases a 2 year warranty is given), which can be extended up to 5 years in most cases. Please enjoy browsing our site if you need any answers to questions please ring us and we will gladly help. If you have any suggestions or comments regarding the site good or bad, please email them to us at sales(at)beau-port.co.uk, in order that we continually try to improve our site, so that you benefit.

Back to Top

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and add it to the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. Just follow the instructions on the screen you will then arrive at the "Reciept Screen" and that's it. All the instructions on how to send payments are on the "Reciept Screen" Click "Done" at the bottom of the page to return to the main catalog. If you wish to pay over the phone please ring 0845 230 15 45.

Useful Tip....Please make sure you check that the goods you buy will be suitable for the installation (if applicable). For example: dimension of product, access to the property (can you get the items through any entrances) and if they will be suitable for your current setup (will a sink fit into an existing cut-out or is a tap suitable in height or will it work with your current plumbing situation). We obviously cannot be responsible for something we don't know about in your home, so please check first.

Back to Top

Returns *We offer a 7 (seven) DAY MONEY BACK GUARANTEE, all we ask is that you bear the cost of a returning any item/s (any item returned must be unused and in the original packaging for re-sale). Please email us at sales(at)beau-port.co.uk (please replace (at) with @ sign) quoting the original order reference. once we have received this email we will contact you regarding the cost and to make the necessary arrangements. See our full terms & conditions here.

The 7 (seven) day money back guarantee will not apply where the goods are to be made to your own specification build or colour unless the supplier agrees in writing or by e-mail.

Back to Top

Shipping And Handling Our products are delivered completely free of charge for UK mainland customers. Deliveries are done between Mondays and Fridays. We are very sorry but we do not ship outside the UK.

Back to Top

Delivery Schedule We will normally advise you when ordering the estimated delivery date and then you will be contacted by despatch a few days before with confirmation of a date. Should you have any questions please call us on 0845 2301545.

• Delivery for most items is approximately 3 - 5 working days (in some cases sooner) Monday & Friday (in some areas this will include Saturdays).

• Larger items i.e. American fridge/freezers may take approximately 8 -14 working days and will be delivered direct from the manufacturer.

• US fridge freezers will be connected to existing services i.e. water and electric socket (Providing the mains electric & water pipe has the correct fitting & is within one metre of the appliance)

• Small electrical items are shipped via courier company, this can take from 2-4 days and are delivered Monday - Friday between 9 - 5:30pm (times may vary). We can arrange a delivery Saturday before Midday, however there is a small additional cost involved, please ring 0845 230 15 45 for a quote.

Sorry we are unable to leave any parcel without receiving a signature.

When a delivery is made please un-pack and inspect your goods for any transportation damage. Any damages must be notified to us within 3 days of receipt, we cannot accept damage claims after this period. Any forwarding by yourself of goods on to a another address will not be covered if any damages occur.

All of the above is of course subject to available stock.

Please check all your dimensions for installation before ordering, to avoid any costly errors.

We strongly recommend you do not book fitters/installers until you have received the goods or you have allowed a sufficient time between goods arriving and the work commencing. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

If you have any questions please call us and we will be happy to help.

Our products are delivered completely free of charge for UK mainland customers. For off shore deliveries (i.e. Ireland, I.O.M., and any of the British Isle) please ring or email sales(at)beau-port.co.uk (please replace (at) with @ sign) for information and charges.



Back to Top

Back Orders Any out of stock items will be notified to you immediately and you will be given the option to place the item or items on back order or if you are unable to wait we will refund any payments and cancel the order. If you have any questions please don't hesitate to call us.

Back to Top

Tax Charges We currently only supply goods for UK delivery and all orders are inclusive of VAT at the current rate. Unless otherwise advised.

Back to Top

Credit Card Security All information sent uses 128 bit key encryption. This is in place at all times, protecting you day or night when sending/purchasing from this site .

Back to Top

Terms & Conditions All of our proucts are new and come with a manufacturers one year full guarantee, unless otherwise specified. Due to a policy of continual product improvement, all manufacturers reserve the right to alter product specifications with out prior notice. You may take out extended warranties direct with any of the manufacturers. See our full terms and conditions of sale. E&OE.

Back to Top

Reaching Us If you need to reach us, please email us at sales(at)beau-port.co.uk (please replace (at) with @ ) , alternatively:

Tel: 0845 230 15 45.
Fax: 01420 564 322.

Write to us at:

Sales, Accounts & Administration
Beau-Port Ltd
Unit 2 & 3 Bellhanger Business Park
Bentworth
Alton
Hampshire, GU34 5QZ

Registered Office:
Beau-Port Ltd.
Westbrooke House,
76 High Street,
Alton,
Hampshire, GU34 1EN

Company registration No.:3791447.
VAT registration No.:744 5734 16

Back to Top

Privacy Policy Beau-Port do not disclose buyers information to third parties and we conform with the requirements of the Data Protection Act, 1998.
(In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - "We do not send random marketing emails to personal email addresses (spam)."
Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item..

 

© Copyright 1999 - 2008Beau-Port Ltd.