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For more information on The Elica Concave wall mounted extractor hood and similar models to this one click here…..

Help

Easy steps on how to use this site. (Please print this page should you want to refer back to the information).

1. There are 3 ways to find what your looking for 1. Use our search facility. 2. Go to the site map and see everything at a glance or place your mouse over products on the top bar, this will give you a drop down menu to choose from.

2. When there, click on any product or manufacturers. This will give you a selection of different products to browse through. Each product is shown with an image, short title description and more detailed description. Also you will see a different coloured underlined word or phrase i.e. further information or specification. Click here for more information.

3. When you what to buy something click on the “add to shopping cart” button, you can carry on shopping or go straight to the checkout.

4. If there is more than one colour product and you haven’t specified anything yet, you will be prompted along the way. Just follow the instructions on the screen at all times. You can stop and go back at any stage or you can amend any item.

5. When you reach the screen to input your details, anything highlighted will be required to be filled in. Just choose the type of payment you wish to make i.e. Credit card payment. (If you wish to pay by cheque or bank trasnfer please call 01420 590330).

6. When completed all stages just click the DONE button at the bottom of the page. And that’s it!!

7. You will now be transferred back to our home page.

8. Your order will be confirmed by e-mail and a receipt will follow shortly. You will be advised with-in 48 hrs of estimated delivery date.

9. Despatch will call you before they deliver any product to pre-arrange date and time. Clicking the info button at the top of the page will display further information. If you have any further question please call our help line free on 0800 78 36 738.